LANDOLT / Warranty & Product Support
Warranty & Product Support
LANDOLT product support
LANDOLT stands behind products sold through authorized LANDOLT sales channels. Warranty coverage, duration and remedies may vary by model and are governed by the written warranty supplied with the product or order documentation.
Before requesting support
- Keep your proof of purchase and product model information.
- Inspect all glass and hardware before installation.
- Stop installation if glass is chipped, cracked or damaged.
- Follow the model-specific installation and care instructions.
Start a warranty request
Contact LANDOLT with your order number, product model, a description of the issue and clear photos. Do not return glass or hardware to a warehouse without written instructions and an authorized return destination.
Important limitations
Do not rely on this page as a substitute for the model-specific written warranty. Coverage decisions require review of the order, product and reported condition. Normal wear, improper installation, misuse, unauthorized modification and damage occurring after delivery may not be covered where permitted by law.